Skip to main content

Terms and Conditions

By entering into the Agreement of Hire, the customer agrees to the following:

    1. I understand that Front Row Style is a rental boutique, and I may only rent an item/s for a period of time before returning it to Front Row Style
    2. I am not purchasing an actual item. 
    3. Front Row Style use a professional Dry Cleaning company. Garments are strictly NOT to be laundered or washed by the customer - they are to be sent back to us for Dry Cleaning. The cost of this is covered in your rental.
    4. I agree to return item/s by the agreed upon date (listed below) or be subject to late fees, up to, but not exceeding the replacement value of the item itself. Failure to return an item on the due date will result in late fees. Front Row Style will charge you $30.00 per day the item is late to return.
    5. Damage is considered to have occurred by: Tearing, burning, cutting, make-up stains or marks, removal of buttons, medallions, badges or other kinds of trims.
    6. Articles that are lost or damaged while in your possession will be charged the replacement cost (as determined by Front Row Style).
    7. I have read and agreed to Front Row Style's Refund and Cancellation Policy.
    8. I understand that all rentals are final – there are no refunds on rentals. We do not accept returns for change of mind, event cancelations or if an item simply doesn’t fit. E.g. If you believe that an item is not true to size, we will not refund this for you. This is something that is out of our control, as we cannot manage every brand and their different sizing. It is your responsibility to research the brands sizing. However, we do offer a credit note valid for 12 months from the date which cancellation is advised and we will work with you to reschedule your new hire. 
    9. I understand that the hire period starts from the time the courier attempted first delivery and credits will not be issued for late delivery where you have not been available to accept delivery.
    10. I am at least 18 years of age, or if under the age of 18 I have a consenting adult with a valid credit card.
    11. By accepting these Terms and Conditions, you authorise for your details to be kept on file for any further communication or charges.
    12. By placing an order with Front Row Style I am agreeing to the Hiring Terms and Conditions.
    If you have any further questions, please don't hesitate to contact us via info@frontrowstyle.com.au or via Instagram DM.